FAQ
Prices
Prices include VAT, but exclude shipping costs.
Shipping
All prints are shipped in a secured cardboard tube or envelope, wrapped in silk paper with the greatest care. Books are shipped in a secured box.
In case one of your ordered items is not available yet, we'll ship your entire order as soon as all items are in stock. If you don't want to wait, please get in touch.
Delivery problems should be sent to us within a month after your order has shipped. Late notifications cannot be processed.
Prints
All photos are printed on high quality photo paper. Limited prints are limited and will therefore not be reproduced any longer after they sell out.
Limited items cannot be refunded or exchanged.
Copyright
All photos are copyrighted by Tim Tronckoe.
Checkout
Adding the item to your cart only guarantees your purchase after complete checkout.
Returns
Limited items cannot be returned. If a return is granted none the less, you will have to cover all return costs.
Company details
Rockzone CVBA
Krekelstraat 31
9840 De Pinte
Belgium
sales@timtronckoe.com